Archive for the ‘Shopping’ Category:

Craigslist MacBook Pro Scam

Posted on: August 9, 2008 at 5:09 am | Posted under: Life, Shopping, Technology
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Yesterday I heard back from the seller about the MacBook Pro I found on Craigslist.  I was really hoping that it was a local person selling an MBP at a low price.  Well, turns out the the whole thing is a scam.  It was hard to believe at first, considering the ad said that the product was in Elmira.  I was really hoping to get this so that Albert could retire his 7 year old PowerBook.  I guess things are just too good to be true.  The “seller” and I have been emailing back and forth.  She was willing to take care of the shipping costs (she has moved to Manchester, UK now) via DHL and then I would pay her after receiving the MBP and verifying that it works.

I got curious, so I plugged her email [amy28.1979@hotmail.com] into Google and got two hits from blogs about MacBook scams on Craigslist.  I am glad that I did.  So now I am just leaving the situation as is.  If she emails me back, I may see where it goes.  But I am now certain that I am getting played and I am not happy at all.

Albert, sorry that I could not get you a MacBook at the incredible price of $640.00 – Craigslist is just a cespool of scams.

Cheers!

When Customer Service Ends & Frustration Begins

Posted on: April 30, 2008 at 4:23 am | Posted under: Entertainment, Life, Shopping
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Tuesday is always a big day for music and movies. Yesterday I went out to run errands with a friend of mine and he wanted to pick up the new Madonna album – ‘Hard Candy’. Our search for the album started at Target, where they only had the basic version of the album. I mentioned to my friend that there is a special edition of the album that comes in a box set with a booklet and even candy. So we went to Best Buy, and due to a shipping error they did not have the special edition. After running around to some other stores (not for the album), we went to Circuit City. This is where things went downhill.

The associate at Circuit City had no idea that there was a new album. She walked around like a moron looking for it in their very small music section. She asked other associates about it and they had no idea either. My friend was pretty upset about this, considering that there has been buzz about the new album and it is a known fact that it would be out on April 29.

It seems that Circuit City doesn’t care about their customers and this is evident when they cannot even properly educate or train them. I just don’t understand. I used to like that store, but it has gone downhill. Most items don’t have prices on them, sections are in disarray, and the store has about three employees on the floor at any given time. I am completely dissatisfied with the level of customer service that Circuit City offers and what happened yesterday was the last straw.

Customer service is vital in any business, whether it be a physical or online store. Keep your customers happy and they will keep coming back. Frustrate them by not knowing what is going on and you will lose their business for good. Circuit City has lost two customers after yesterday.

Cheers!